[Empeg-general] question from a new user... (already read FAQ)

[bodybag@empegbbs-noreply.merlins.org]

After installing the player (RioCar 30gb) and using it for a few days with no problems, now all I get is the boot logo "Rio". Can't get the player to do anything unless I take it out of the car and plug it into A/C power, then the unit operates perfectly. Any Ideas?
Also, if I wanted to clear the entire player and start fresh, could that be done easily?