French&English Consumer Service Reps
ludo lamy
ludolamy@yahoo.com
Fri, 29 Oct 1999 01:04:27 -0700
US-CA-Foster City-Bilingual Consumer Service Reps.
Be a part of the most exciting and innovating video
gaming company in North
America. As a Sony Computer Entertainment America (SCEA),
Consumer Services
Representative you will answer our 800 and/or 900 line
consumer phone inquires
and letters. Responsiblities will include answering
phone lines and possible
on-line service responses. These individuals must
display excellent critical
thinking and problem solving skills, the ability to
handle some escalated calls,
along with the ability to work in a fast paced
environment. Working
independently, within a team, you will held accountable
for departmentalconsumer
service representative standards of performance
and expectations.
Flexibility with scheduling is a must.
We require a high school diploma or 1-2 years of
college preferred. Consumer service experience in
a related customer service industry (i.e. retail, hotel,
and restaurant). This position requries that interested
candidates posses a proven ability to
effectively communicate to consumers through both oral
and written communication of the
French and/or Spanish languages, as well as the English
language. Video gaming
experience is highly desirable.
We offer a complete benefits package, 401(k), and other
incentive programs. EEO/AA
Additional Information Position Type: Full Time
Contact Information
"Johanna Tordjman" <route@monster.com>
Sony Computer Entertainment
919 E. Hillsdale Blvd. 2nd Floor
Foster City CA 94044
__________________________________________________
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