[Empeg-general] Customs Hell!!

[pgrzelak@empegbbs-noreply.merlins.org]

Greetings!

  ARGH!!  Customs Hell!!

{
                   Pkg. Status Exception MEMPHIS TN  09/26/2000 06:11  Regulatory Clearance Delay
                   Left FedEx Ramp STANSTED GB   09/25/2000 16:20
                   Int. Package Manifest Created STANSTED GB  09/25/2000 18:11
                   Left FedEx Origin Location STANSTED GB  09/25/2000 17:44
                   Picked up STANSTED GB  09/25/2000 16:06
}

  I immediately called FedEx International (+1 800 2474747 to those in the US).  I was transferred to my "case agent" who, fortunately, has seen an empeg before!!!  I don't know whose he handled, but he recognized it as an "in car computerized music system", and quickly faxed me a form 5601 (I think that was the number).  I just as quickly filled it out and faxed it back.  According to him, he doesn't understand why it keeps getting hung up, but mine might have been because the price was over US$2,000 (after extras...).  Hopefully, it will clear the red tape soon.

Paul G.
Q# 15189
Status: In Customs Hell - 26 Sept 2000 (36GB Green)